The glossary function is not working.
It may be behind the blue screen. Press ALT-TAB which will tab through open windows. If you do this repeatedly until you get back to MIDSA's blue screen, then this is not a solution. Contact technical support at support@midsa.us
I cannot log in as session manager.
1. Check that you are using the same username and password that your administrator chose. They are case sensitive.
2. Your username and password must be registered in the MIDSA you are using. They are registered when the session manager first uses the MIDSA and imports an .auth file (given by the administrator).
What are the parts of the MIDSA?
The parts are as follows: Demographics, Basic Inventory (Sexual Preferences, Antisociality, Most Scales), Developmental History (Caregiver and Abuse History), Social and Antisocial History (School, Work, Interpersonal relationships, Criminal History, Drug History), Retake to Assess Change. For further details see the software manual.
What can I do if I need to stop a respondent's session?
You can suspend a session at any time by pressing Ctrl-Alt-L.
What can I do if I need to finish or have suspended a session?
You can resume any session by choosing the Resume icon in the Workspace or by choosing Resume from the Respondent menu. When a respondent is returning to finish a suspended assessment, he or she must use the same computer as he or she did when starting the assessment.
Can I limit the amount of time a respondent has to complete a session?
At the start of each new session you will be prompted to select the total time allowed for each session, ranging from 45 minutes to an unlimited amount of time.
What can I do if the respondent takes longer than I initially allowed for at the start of the assessment?
If the respondent runs out of time, the Session Manager logs in and is told the estimated time for the next Part and is asked whether he or she wants to (a) continue with the next part, (b) suspend the session until a future time, or (c) end the assessment before the respondent is done.
How do I save the responses from the assessment to provide to my Administrator?
The Session Manager extracts the Respondent Data Files by choosing the Archive Respondent Data Files button from the Session Manager Options menu. This file can then be transferred to the Administrator's computer for use in generating a report.
I am at the Start Assessment list and my respondent is not there.
The most likely cause is that the respondent was started at an earlier time and suspended. Check the "Resume Respondent" option.
Another possibility is that the respondent was not authorized. If you are a single user, go to View Respondent List and check whether respondent is listed.
In selecting people who abused them, respondents can choose cousins from two different lists. Which should they choose?
The first list that mentions cousins is for adult cousins, the second, for younger cousins.
Why is my respondent's entry greyed out in the Start Assessments dialog?
It is because you already have an assessment with that respondent started. Check with your administrator to find out why there is a second authorization for that respondent. If the second authorization is legitimate, then finish the first assessment and archive it. Once that is done you can start the second assessment.
In the assessment questions with yes-no answers get scattered all over the screen.
Your screen resolution may be set to a troublesome screen resolution. Please change the resolution to 1280 x 1024 or 1024 x 768 (go to Start menu, choose Control Panel, then Display, then Settings.
A respondent is in the middle of the assessment and MIDSA locks up.
First try CTRL-ALT-L. If nothing happens you will have to use the Windows Task Manager to end the program (enter CTRL-ALT-DEL, make sure the Applications tab at the top is on top, then select the line with MIDSA in it and click the EndTask button at the bottom). Once you are back at the desktop launch MIDSA again. The software will have suspended the respondent and saved all the response before the section in which the problem occurred. The respondent will have to redo the questions within that segment.
When I launch MIDSA, it tells me a main file is missing.
This suggests that some files required for MIDSA have gone missing. You will need to reinstall MIDSA. If you have respondents in the middle of an assessment or finished but for whom you have not requested a report, please do NOT reinstall. Call MIDSA help.
Frequently Asked Questions